Receptionist (Contract)

US-NJ-Jersey City
ID
2017-1070
# of Openings
1
Category
Human Resources

Overview

Entrepreneurial Spirit, Rooted in Tradition. At Mitsubishi Tanabe Pharma Development America (MTDA), we can tout a storied reputation more than 300 years in the making. Our parent company, Mitsubishi Tanabe Pharma Corporation (MTPC), is a research-driven pharmaceutical company with global reach – and one of Japan’s oldest and most respected companies.

 

Relatively new to the U.S. market, the innovative compounds of the Mitsubishi Tanabe Pharma Group have already enjoyed commercial success under the brand labels of our U.S. partners. In this next phase of development, we plan to bring exciting new compounds to market under our own MT Pharma America label. We’re currently building a new commercial organization and expanding our other functions to support this strategy.

 

The Receptionist (Temporary Hire) manages the flow of calls, visitors, mail and deliveries at the company’s US Headquarters office, handling all interactions in a manner that upholds and promotes the company’s positive professional reputation. The incumbent also provides a range of administrative support and assists in developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.

Responsibilities

  • Warmly greets and welcomes all persons entering the reception area, including employees. As the critical “first face” of the company, fosters a positive first impression for job candidates, suppliers and other visitors.
  • Screens visitors to verify they made appointments and resolves situations politely and professionally if they haven’t.
  • Maintains knowledge of the whereabouts of key personnel in order to facilitate getting visitors swiftly to their appropriate destinations.
  • Answers switchboard phone in a warm, yet professional manner. Provides information to callers and/or transfers calls as needed.
  • Provides general clerical and administrative support. Specifically, supports HR with projects, Accounting with vouchers, and provides a range of support on other ad hoc assignments for various business areas which may include preparing letters and documents, scheduling appointments/meetings, etc.
  • Receives and sorts mail and deliveries.
  • Assists in retrieval of Legal papers, scanning in to General Counsel as requested.
  • Provides direction to various vendors (e.g., Iron Mountain/Shred It, Poland Spring, etc.) when making pickups.
  • Ensures the reception area is equipped with required office supplies and that it presents a professional appearance at all times. Provides a weekly supply order to supervisor.
  • Recommends ideas that might improve the visitor experience.
  • Performs other duties as required.

Qualifications

  • Minimum high school diploma or certification required. Associate’s or bachelor’s degree a plus
  • Minimum of 3 years of reception desk experience, preferably in a corporate setting.
  • Great interpersonal/communication skills coupled with a welcoming and positive attitude to greet employees and visitors.
  • Polished personal presentation.
  • Tact and discretion.
  • Knowledge of clerical and administrative procedures.
  • Ability to organize, multitask, prioritize and work well under pressure.
  • Proficient with Microsoft Office Suite (Word, Excel, Power Point, Outlook).

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